We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 30 days of the delivery (according to the delivery notice).
TO REQUEST A RETURN
TO BEGIN THE RETURN PROCESS, PLEASE CLICK HERE and follow the step or CONTACT THE CONSUMER SERVICE TEAM TO REQUEST A RETURN LABEL. YOU WILL RECEIVE A PRE-PAID RETURN SHIPPING LABEL VIA EMAIL. YOU MAY DROP YOUR PACKAGE AT ANY CANADA POST, UPS OR FEDEX LOCATION.
WHAT IS THE REFUND POLICY?
ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL RECEIVE A CONFIRMATION OF YOUR REFUND.
If for any reason you want to do an exchange, you will have 30 days from the delivery date (according to the delivery notice). If you want to do an exchange, please contact us by email at email@example.com
We will send you the item you want (subject to availability) only after reception and inspection of the exchanged item.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.